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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond Department of Social Services is seeking a highly qualified candidate for the position of Administrative Technician in the Children, Families & Adults Division. The incumbent is responsible for providing intermediate level office support to the Reunification & Permanency social work team. Work may include receptionist duties, including furnishing general information within prescribed rules; data entry; document preparation including proof-reading and editing; filing and maintaining filing systems; mail processing; routine record-keeping; arranging appointments and schedules; preparing meeting agendas and taking minutes; processing financial transactions including verification of mathematical accuracy and proper coding; copying; and ordering or maintaining supply inventories.

Duties include but are not limited to

Preparing meeting agendas
Answering telephone and directing calls and visitors
Providing information to visitors and callers
Receiving opening, logging, and distributing departmental mail
Composing and typing correspondence
Proofreading and editing documents
Maintaining and organizing filing systems
Entering data into department automated information systems
Scheduling meetings and preparing meeting agendas
Maintaining up-to-date Microsoft Outlook calendar of team activities
Operating office equipment, including personal computer and maintains equipment and supplies inventory
Other related duties as assigned

**City of Richmond Social Services employees who work in this class are considered essential personnel and will be required to work during declared emergencies and major weather events.**

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
Two years of related clerical or office support experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge in English language and grammar; Standard office equipment such as multi-line phones, computers, copiers, fax machines, scanning machines, etc.; Software such as Microsoft Office Suite (Word, Excel, Outlook, etc.); and administrative and clerical procedures such as word processing, managing files and records, and designing forms.

Demonstrated skills in entering data accurately; maintaining confidentiality; thinking critically to solve problems; and data entry.

Demonstrated ability in following established procedures; attention to detail; working independently with little supervision; time management and organization; and use of sound judgment and decision making.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

None

PREFERRED QUALIFICATONS:

Proficiency knowledge and skill in the use of Microsoft applications (Work, Excel, Outlook)
Prior experience in a human services environment
Able to work in a routine operation and able to manage changing priorities
Skill in using good independent judgment and be proactive in managing tasks
Possess a high level interpersonal and communication skills
Ability to provide quality customer service to external and internal customers
Experience in records management

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.