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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The Department of Social Services is seeking a highly qualified individual for the position of Administrative Technician, Senior to provide high-level administrative support to the Department Deputy Director, Senior of Economic Support & Independence Division. This position requires independent decision-making for routine transaction processing in accordance with established rules, policies, and procedures. In addition to administrative support, incumbents may perform program and event logistics and customer support, including providing specialized program information.

Duties include but are not limited to

Serving as the Division's receptionist and providing varied administrative support to the Deputy Director
Preparing correspondence related to hiring, promotions, special assignments and assists Deputy Director with all new hire-related documents/activities
Preparing reports, correspondence, schedules, memos, presentations, and meeting minutes
Preparing, sorting, prioritizing and distributing incoming and outgoing mail, and maintaining computer tracking system for electronic mail
Scheduling appointments, meetings, conferences, training events and maintaining calendars, and faxing and copying documents
Monitoring inventory and ordering supplies
Initiates conference payments, travel advances/settlements and/or payroll and overtime reconciliation
Receiving and following up on phone calls/other communication from internal and external customers, etc.
Other related duties as assigned

**City of Richmond Department of Social Services employees may be required to work during times of declared emergencies.***

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge and experience with software such as Microsoft Word, Excel, and Outlook, Administrative and clerical procedures, and business principles and managing files and records, and designing forms.

Demonstrated skills in entering data accurately; maintaining confidentiality; utilizing critical thinking and analytical skills to solve problems and demonstrating excellent customer service.

Demonstrated ability to follow established procedures; work independently with little supervision; use sound judgement and decision-making; attention to detail and prioritize multiple responsibilities.

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
Three years of related clerical or office support experience.
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

A Notary Public designation may be required for some assignments.

PREFERRED QUALIFICATIONS:

Associate's or Bachelor's Degree in Business-related field and three (3) or more years of relevant experience
Demonstrated skills in operating computers and using word processing, spreadsheets, email, database, presentation software applications and the Internet
Data entry skills with attention to detail and accuracy
Excellent customer service skills and ability to interact in a professional manner with all levels of agency personnel and a diverse public, including all those seeking social services
Knowledge of alpha/numeric filing systems
Ability to communicate effectively both verbally and in writing
Ability to proof documents for grammatical corrections
Working knowledge of basic math, accounting and/or bookkeeping

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.