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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond’s Department of Social Services is seeking a detail-oriented and highly organized Administrative Technician, Senior (Timekeeper) to support department-wide payroll, timekeeping, and human resources operations. This position plays a critical role in ensuring accurate employee time and attendance reporting, payroll compliance, and adherence to City, State, and Federal regulations.

The ideal candidate will have strong analytical skills, excellent communication abilities, demonstrated skills in operating personal computers; using the Microsoft Office Suite; utilizing the Internet; data entry, and experience working with automated timekeeping and payroll systems in a fast-paced environment.

Duties include but are not limited to

Prepare and process employee timecards and related documentation using the City of Richmond’s Oracle system
Monitor and maintain the City’s automated time and attendance system (CORERP), ensuring accurate data entry and compliance
Communicate with employees and supervisors to resolve timekeeping discrepancies and ensure proper system utilization
Assist with coordination and updates of payroll data in the LHRC State Department of Social Services system to ensure compliance with State and Federal reporting requirements
Support the Random Moment Sampling (RMS) process for the Department of Social Services
Respond to inquiries from employees at all levels regarding time and attendance, leave, and payroll-related matters; refer complex issues to appropriate personnel
Prepare and process attendance-related corrections and adjustments
Enter, track, and maintain time and attendance records for DSS staff
Process Shared Leave donations
Coordinate with Central Human Resources regarding FMLA, short-term disability, and long-term disability payments and tracking
Attend City Finance, Payroll, and Human Resources meetings to stay informed of updates, policy changes, and procedural requirements
Enter routine, technical, and specialized data into computer systems accurately and efficiently
Interpret, explain, and gather information related to departmental programs, policies, and procedures
File and maintain records in accordance with established retention and confidentiality guidelines
Serve as backup for the Lead Timekeeper as needed
Assist with reconciliation of departmental financial and payroll records
Ensure compliance with procedural and operational guidelines within established deadlines
Perform as essential personnel during City closures when payroll and timekeeping activities are underway
Perform other administrative and support duties as assigned to support HR, payroll, and timekeeping operations
Other related duties as assigned

**City of Richmond Department of Social Services employees may be required to work during times of declared emergencies.***

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge and experience with software such as Microsoft Word, Excel, and Outlook, basic arithmetic calculations and mathematics, administrative and clerical procedures, and business principles and managing files and records, and designing forms.

Demonstrated skills in entering data accurately; maintaining confidentiality; utilizing critical thinking and analytical skills to solve problems and demonstrating excellent customer service.

Demonstrated ability to follow established procedures; work independently with little supervision; use sound judgement and decision-making; attention to detail and prioritize multiple responsibilities.

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
Three years of related clerical or office support experience.
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

A Notary Public designation may be required for some assignments.

PREFERRED QUALIFICATIONS:

Demonstrated skills in operating computers and using word processing, spreadsheets, email, database, presentation software applications and the Internet
Data entry skills with attention to detail and accuracy
Excellent customer service skills and ability to interact in a professional manner with all levels of agency personnel and a diverse public, including all those seeking social services
Knowledge of alpha/numeric filing systems
Experience in a public sector or government environment
Familiarity with Oracle, CORERP, or similar payroll/timekeeping systems
Knowledge of FMLA, disability leave, and shared leave programs

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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