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Are you Richmond R.E.A.D.Y?!

The City of Richmond Police Department is seeking a qualified candidate for the position of Administrative Technician, Senior. The incumbent will provide a variety of clerical and office support activities and administrative coordination at the Police Training Academy. The successful candidate will be detail-oriented and possess strong communication skills. This position requires independent decision-making for routine transaction processing in accordance with established rules, policies, and procedures. In addition to administrative support, incumbents may perform program and event logistics and customer support, including providing specialized program information. As assigned, work may include gathering, interpreting, and explaining technical and procedural information related to program services and policies; producing a variety of documents from rough drafts, notes, or oral instructions, or composing original correspondence; maintaining filing systems; scheduling meetings and events.

Duties include but are not limited to:

Track instructor certifications
Coordinate recertification for DCJS-certified instructors
Maintain and track training and paperwork relating to DCJS-certified instructorships
Update data in and maintain the Tracer database
Assist with coordinates and schedules training in the Training Academy building
Assist in organizing, retaining and updating recruit training and in-service records (including electronic filing and maintaining the electronic files)
Train other staff to use the Tracer database
Add outside in-service information into the Tracer database
Support special events held at the Training Academy
CALEA Coordinator for the Training Academy
Manage the Training Academy archive and active training files
Tracking building alarm codes, assigning codes, and deactivating codes
Provide administrative support to the sergeants and staff.

Successful completion of an interview, thorough background investigation, which may include a polygraph exam and drug/alcohol screening, is required. Please note that the Police Department background process may take up to 60-90 days. An applicant disqualified from the Police background process may reapply a year after disqualification.

Qualifications, Special Certifications and Licenses:

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge:

Considerable knowledge of English language and grammar
Experience with standard office equipment such as office machines, multi-line phone, computers, copier, fax, scanning machine, etc.
Experience with software such as Microsoft Word, Excel, and Outlook
Basic arithmetic calculations and mathematics
Administrative and clerical procedures such as word processing, managing files and records, and designing forms
Administrative and clerical procedures, and business principles

Skills:

Demonstrated skill entering data accurately
Maintaining confidentiality
Utilizing critical thinking and analytical skills to solve problems
Demonstrating excellent customer service
Entering data entry
Delivering excellent customer services
Communicating verbally and in writing

Abilities:

Demonstrated ability following established procedures
Paying attention to detail
Working efficiently in a fast-paced environment
Working independently with little supervision
Working and supporting a team/staff
Multi-tasking
Using sound judgment and making important decisions
Prioritizing multiple responsibilities
Summarizing notes and requests in a concise manner
Composing written, professional correspondence

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
Three years of related clerical or office support experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

A Notary Public designation may be required for some assignments.