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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond Office of Animal Care and Control is seeking a dynamic, enthusiastic, and hardworking person to join its team as an Animal Control Officer Supervisor. The Animal Control Supervisor's primary role is to oversee the daily operations of an animal control unit, ensuring the humane treatment of animals and the enforcement of animal control laws and ordinances. This involves supervising staff, managing resources, responding to public inquiries, and coordinating rescue and rehabilitation efforts. Performs other duties as assigned.

This position supervises paraprofessional and support staff to include conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.

Duties include but are not limited to

Supervise and lead a team of animal control officers
Develop and implement policies and procedures for efficient operations
Conduct training and performance evaluations for staff
Schedule work assignments and ensure timely completion
Ensure the humane treatment and care of animals in custody
Investigate animal cruelty cases and work with law enforcement
Respond to public inquiries and complaints regarding

This position is designated as Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.

This individual may be required to work weekends and holidays, as needed.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

High School Diploma or GED
5 years of law enforcement/emergency response/animal control experience including supervisory and training
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

A valid Driver's License with a satisfactory driving record
Acquire a valid Commonwealth of Virginia Driver's License within 30 days of hire

KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline
Principles and practices of law enforcement/animal control
Applicable laws, codes and regulations governing the licensing, quarantine, impounding and care of animals
Safety principles, practices and equipment related to the work
Record keeping principles and practices
Techniques for dealing with the public, in person and over the telephone, often where relations may be confrontational or strained

Skills (some combination of the following):

Planning, organizing, supervising, reviewing and evaluating the work of others
Training others in policies and procedures related to the work
Interpreting, explaining and applying laws, regulations and policies relating to animal control practices and programs
Preparing clear and complete reports, correspondence and other written materials
Maintaining accurate records and files using software applications
Contributing effectively to the accomplishment of team or work unit goals, objectives and activities
Organizing own work, setting priorities and meeting critical deadlines
Dealing successfully with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds, in person and over the telephone, often where relations may be confrontational or strained
Maintaining a professional attitude and a positive relationship with citizens
Providing assistance and guidance to others regarding difficult situations involving cruelty, aggressive animals, and citizens
Using a variety of animal control tools and equipment such as control pole, leash, animal trap, nets, mace, gloves, snake and cat tongs, etc.
Fast decision making skills

Abilities (some combination of the following):

Make judgments
Multi-task
Problem solve
Maintain an even temperament
Be fair, firm, and consistent

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly balance, stoop, kneel, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions; frequently see and crawl; and occasionally climb. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be heavy work, exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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