Support day-to-day operations within assigned functional operations area under direction of the supervisor/manager. Processes transactions, interacts with clients in certain instances, front office, operations, compliance, accounting and other internal and external business partners to complete daily workflow.

Essential Duties and Responsibilities

• Perform day-to-day operations by processing transactions, performing critical functions while maintaining excellent service levels.
• Performs various reconciliation tasks.
• Prepare and review operational reports.
• Assist in resolving issues and apply critical thinking and problem solving skills to meet the demands of the business.
• Responsible for having an overall knowledge of all department processes.
• Demonstrate initiative and commitment to continuous learning, and the ability to adapt to the changing demands of the business.
• Research and resolve issues and act as liaison with the clearing firm in support of the business.
• Assist with gathering information at the direction of management for audit requests.
• Function as critical staff for business recovery.
• Supports ad-hoc projects as needed under the direction of the supervisor/manager.

Required Qualifications

• Bachelor's degree or equivalent education, training and work-related experience.
• Provide high-quality client service.
• Ability to handle multiple assignments; work under pressure in a fast-paced environment.
• Attention to detail with emphasis on accuracy and quality.
• Excellent organizational, verbal, and written communication skills.
• PC skills including MS Office products and ability to learn other computer software applications.

Preferred Qualifications

• One year of brokerage industry experience.
• Excellent PC skills including strong knowledge of MS Excel.
• Direct experience within functional area for which role is to be performed, i.e. margin, trading, cashiering, etc.