Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond is seeking a highly qualified incumbent for the position of Business Manager to provide professional-level support to the Chief Administrative Officer (CAO) by managing office operations, coordinating executive projects, and conducting operational and financial analysis. This position functions as a key liaison between the CAO, internal departments, elected officials, and external stakeholders. Work requires independent judgment, strong project management skills, and substantive knowledge of applicable policies and procedures to evaluate issues, recommend solutions, and ensure organizational efficiency.

Duties include but are not limited to

Oversees daily operations of the CAO’s office, ensuring effective workflows, resource management, and professional communications.
Coordinates communications and activities between the CAO, department directors, elected officials, and community stakeholders.
Supports preparation and coordination of materials for public meetings, briefings, and media events.
Leads and monitors high-priority projects and initiatives on behalf of the CAO.
Tracks action items assigned to departments or external entities and ensures timely completion.
Gathers, compiles, and analyzes complex data to inform decision-making.
Prepares and presents reports with findings, recommendations, and performance measures.
Serves on inter and intra departmental task forces, committees, and special projects.
Coordinates and monitors project and office budgets, including forecasting, reconciliations, and expenditure tracking.
Conducts operational and financial analyses to support executive decision-making.
Drafts, proofreads, and edits correspondence, reports, and presentations for the CAO.
Develops and presents data-driven updates for leadership and stakeholders.
Provides training and knowledge-sharing sessions to staff regarding office systems, project workflows, and process improvements.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES:

Local government, functions and practices of law offices, and reporting measures
Standard office procedures
Proficient with standard office equipment such as computers, laptops, printers, scanners, fax machines, telephones, and mobile devices
Proficient with software such as the Microsoft Office Suite, databases, Case Management Systems, and RAPIDS
English language and grammar

Skills (some combination of the following):

Running queries in Excel to formulate accurate and needed data
Demonstrating excellent customer service to internal and external customers
Leading others including training and evaluating work

Abilities (some combination of the following):

Work efficiently in a fast-paced environment
Multi-task
Manage multiple schedules at once
Research best practices
Write professional letters and memorandums
Pay attention to detail

MINIMUM TRAINING AND EXPERIENCE:

Associate's degree in a related field such as business administration
Bachelor's degree is preferred
Three years of advanced administrative support, customer service, and paraprofessional analytical work, preferably with experience supporting an organization's top executives.
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

None required

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.