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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The Department of Parks, Recreation and Community Facilities is seeking a highly qualified and motivated professional with specialized cemetery abilities to assist with the day-to-day operations of the City of Richmond’s cemeteries. This position reports to the Cemeteries Program and Operations Manager. The candidate is responsible for supervising and maintaining and upkeeping the cemetery; providing direct customer service to visitors, customers, and cemetery property owners; and coordinating cemetery services with funeral homes, monument companies, and vault vendors.

Duties include but are not limited to

Supervising and training employees in the maintenance and upkeep of grounds, finding, marking off, and digging graves
Approving payroll, and time and attendance
Conducting performance evaluations; counseling employees when necessary and recommending corrective action
Maintaining records of burials and lot sales; preparing invoices for funeral homes and monument dealers
Assisting the public in locating graves and escorting to location, assisting with public genealogy
Ordering supplies for cemeteries
Addressing resolving escalated complaints or problems from internal or external customers
Ensuring staff is following proper equipment operation safety procedures
Other duties as assigned

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

High school diploma or equivalent (G.E.D.)
One year of college or technical training
Two years of experience in cemeteries management and facility maintenance
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

None required

KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

Cemeteries laws and regulations
Math and basic geometry
Management planning development
Map reading and land/plot surveying
Customer service principles and techniques
Turf management, horticulture, landscape planning, and landscape maintenance

Skills (some combination of the following):

Computer proficiency in Microsoft Office Suite
Oral/written communication
Customer service
Data Management
Operating dump trucks, backhoes, tractors, riding mowers, trimmers, chain saws, etc.

Abilities (some combination of the following):

Handle customers who are under stress and sometimes unruly or angry
Lead others
Organize

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly stand, walk, reach, finger, grasp, talk, see, hear, see and use substantial repetitive motions of the wrists, hands, or fingers; and occasionally climb, balance, stoop, kneel, crouch, reach, push, pull, lift, and feel. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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