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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond Department of Public Works is seeking highly qualified candidates to fill the position of Management Analyst, Associate, as a Claims Coordinator to daily processing of Workers Compensation claims; maintaining OSHA required logs and records; processing automobile liability claims; and maintaining accident history. The incumbent will also be responsible for conducting monthly Accident Review Committee meeting with DPW departments, making recommendations for discipline to HR department based on group findings of accident investigation, and managing/investigating property claims for the department.

Duties include but are not limited to

Administering, coordinating, managing, and maintaining the departmental claims program
Providing professional investigation and analysis of claims associated with City responsibility
Preparing, writing, and updating various claims reports, analyses, and other documentation and presenting information as required
Supporting and working closely with other Divisions within the Department of Public Works to ensure accuracy of information
Serving as a liaison to external departments and third party claims agency
Presenting information, responding to requests, and updating management as required
Maintaining and securing files and exercising a high degree of confidentiality
Performing other related duties as assigned

**City of Richmond Department of Public Works employees who perform duties in this class are considered essential employees and may be required to work during times of emergencies, natural disasters, and inclement weather.**

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

Bachelor's degree in business/public administration or field related to assignment
Two (2) years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
A current and valid driver's license is required to perform the duties of this position

Preferred Qualifications:

Associates degree and three (3) years of inspection and investigative experience acceptable
High school diploma and five (5) years of inspection and investigative experience acceptable
Prior report writing and documentation experience
Experience with managing confidential material and information
Advanced proficiency in using Microsoft Office applications

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

Some assignments may require a valid driver's license with a satisfactory driving record, and a valid Commonwealth of Virginia driver's license within 30 days of hire.

KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge, Skill or some combination of the following:

Knowledge of general and special funds; electronic databases and related software applications; governmental accounting concepts; intermediate to advanced level mathematics and statistics as applicable to appraisal measures and assessment ratio studies; and thorough knowledge of computer programs such as Microsoft Office Suite and Adobe Acrobat.

Skill in analyzing and aggregating data; analyzing and interpreting manuals and operating procedures; assisting with special projects and programs; communicating with various internal and external departments effectively; communicating results of analyses and recommendations professionally and effectively with senior management and peers.

Ability in conducting basic analyses, developing manuals and operating procedures as necessary, developing recommendations and reports; skill in gathering and compiling data; maintaining records, data, and other information in department of focus; performing various administrative duties such as answering phones, ordering supplies, etc.; proofreading and editing; preparing and submitting documents related to focus area; working in a team environment; and excellent oral and written communication. Ability to multi-task, organize, plan, and prioritize; problem solve; and manage time effectively.

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS:Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, and see; frequently reach and perform repetitive motions; and occasionally stoop, kneel, crouch, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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