As a vital member of the City of Richmond's Homeless Services team within the Office of Human Services, the Community Outreach and Engagement Coordinator will play a crucial role in supporting unsheltered families. The primary focus is on assisting them in navigating city services and resources, facilitating their path to stability.

Key Responsibilities:

Community Outreach and Engagement:

• Develop a comprehensive strategy to destigmatize homelessness and increase education and awareness of city services and resources.
• Regularly attend neighborhood and civic association meetings to strengthen community relationships.
• Create outreach events designed to support unsheltered residents and destigmatize homelessness.

Family Services Coordination:

• Assist unsheltered residents, especially families, in connecting with services and resources for their path to stability.
• Work closely with the Homeless Services Liaison to address inquiries related to homelessness.
• Collaborate across the City of Richmond's Human Services portfolio to support unsheltered residents.

Human Services Community Resource and Training Center:

• Assist in establishing and launching the Human Services Community Resource and Training Center.
• Serve as an essential member of the center staff.

General Responsibilities:

• Work closely with the Greater Richmond Continuum of Care and participate in relevant committees.
• Support the Deputy Chief Administrative Officer for Human Services in managing shelter contracts.
• Assist in the implementation and oversight of the city's inclement weather shelter community impact and mitigation strategy.
• Provide strategic thought leadership on strategies to address homelessness in the City of Richmond.

Qualifications:

• Associates or Bachelor's degree in human services, social work, or a related field.
• Four years' experience in human services or a directly related field, including substantial experience presenting information or facilitating workshops.
• An equivalent combination of training and experience may be considered.

Americans with Disabilities Act Requirements: Reasonable accommodations will be considered for qualified individuals with disabilities to perform essential job functions.

Equal Employment Opportunity Statement: The City of Richmond provides equal employment opportunities and prohibits discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs.

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