This unclassified position within the City of Richmond Department of Public Utilities oversees the Innovation and Technology division. It is responsible for providing leadership, strategic planning, and expert oversight to ensure the effective utilization of technology solutions throughout DPU.

Key Responsibilities:

• Provide division-wide support to bolster program teams, drive implementation, and manage operational initiatives.
• Offer business, strategy, and operations support to various smaller functional and program strategy teams.
• Collaborate with peer divisions to share practices, tools, and achieve efficiencies.
• Lead or co-manage special projects within the Office of the Senior Director in collaboration with peer divisions.
• Act as a member of the executive leadership team, contributing thought partnership on operational and strategic issues.
• Support the strategy review process and articulate strategic priorities, including defining and assessing portfolios of work.
• Work closely with the Senior Director to manage stewardship, planning, and resource allocation.
• Collaborate with peer divisions to ensure clear strategy communication and progress metrics.
• Foster inclusive practices, promote diversity, equity, and inclusivity within the work environment.

Qualifications:

Minimum Training and Experience:

• Bachelor's Degree in public administration or a directly related field.
• Eight years of progressively responsible related experience, including significant management and supervisory roles.

Preferred Training and Experience:

• Strong leadership and organizational skills.
• Meticulous attention to detail with a customer-focused attitude.
• Strong oral and written communication skills.
• Strong analytical and problem-solving skills.
• Ability to develop and nurture professional relationships.

Knowledge, Skills, and Abilities:

Knowledge:

• Budget analysis
• Microsoft Office Suite
• Government administration and legislative processes
• Government finance and budgeting practices
• Organizational structure in focus area
• Policy development
• Project management
• Process re-engineering
• Related policies and procedures

Skills:

• Anticipating future needs and assessing operational concerns
• Balancing conflicting priorities
• Coaching and mentoring employees
• Written and verbal communications
• Creating and delivering presentations
• Conducting extensive research
• Establishing and maintaining effective working relationships
• Managing and leading change initiatives
• Performing data analysis
• Planning, directing, coordinating, and evaluating operations
• Preparing, writing, and reviewing reports
• Providing strategic oversight
• Responding to public inquiries and concerns
• Serving in the absence of the Senior Director

Abilities:

• Adaptability
• Decision making
• Flexibility
• Good oral and written communication
• Interpersonal skills
• Problem solving
• Reasoning
• Self-management
• Teamwork
• Emotional Intelligence

Additional Details:

• This position is considered essential and may require work during inclement weather and emergencies.