The Development Database Coordinator is responsible for day-to-day database gift entry and maintenance, along with the development of queries, custom reports, and other output. The database coordinator will ensure proper database organization and integrity; create and send prompt thank you letters to donors; reconcile all gift transactions; assist the Development Department in developing policies and procedures; and monitor data and gift entry to ensure data entry guidelines are followed. The position is responsible for importing and exporting gifts and other information into the fundraising database and manually entering information that cannot be imported.

Responsibilities

• Oversees the daily operation of the Donor Perfect database, which tracks gifts and other donor information
• Ensures the appropriate thank you letters and receipts and tracks other stewardship actions for all gifts, communicates in a timely manner through thank you letters, phone calls, email, social media or other appropriate means
• Oversees consistent and accurate posting and coding for data entry by all Donor Perfect users
• Ensures database validity and executes database housecleaning procedures, as needed
• Performs complex data searches and exports to produce detailed and accurate reports derived from donor database for use in maintaining a monthly tracking dashboard, monthly reconciliation with the finance department, mailings, data analysis, annual report, prospect analysis, and appeal/campaign analyses
• Trains staff on the use of Donor Perfect, as needed
• Oversees integrity of database and database procedures, which may include conducting monthly audits of data to confirm use of accurate entry processes, identifying and eliminating duplicate records and archiving of records with no activity for a specified period
• Conducts all global changes and/or data imports to maintain data, and periodically eliminates obsolete query, export and report parameter settings
• Remains informed on software updates, upgrades and additional services which are useful to Habitat
• Provides administrative support including but not limited to: filing, copying, mail distribution, and assistance at events
• Other duties as required and assigned/approved by VP of Resource Development

• Belief in Habitat for Humanity’s global mission, principles and structure
  
• Demonstrable knowledge in fund-development practices and principles
• Ability to plan, prioritize, organize and handle multiple tasks, meeting strict deadlines under pressure and in a fast-paced environment
• Excellent interpersonal skills with the ability to communicate with integrity and authority
• Ability to use discretion when dealing with sensitive or confidential matters
• Superior problem resolution and analytical skills
• Strong organizational, verbal and written communication skills, and keen attention to detail
• Ability to work both independently and as part of a team 

• Professional training, certification or equivalent work experience in advanced use of Donor Perfect or another relational fundraising database; minimum 3-5 years of relevant experience
• 3 or more years of experience in a non-profit fundraising setting preferred
• Bachelor’s degree preferred in related field
• Knowledge of fundraising
• Excellent knowledge of Microsoft Office® products, specifically Word, Excel, Access, Outlook and PowerPoint