Are you Richmond R.E.A.D.Y??? Respect, Equity, Accountability, Diversity and You!

Thank you for your interest in employment with the City of Richmond! This is an EXCITING time to join our team!

Some of our recent benefit enhancements are:

Virginia Retirement System (VRS)
Language Incentives Program
Tuition Assistance Program

We take pride in our commitment to employee development, and a positive workplace culture. Join our dedicated team and be part of our inclusive work environment that is thriving to make the City of Richmond an Employer of Choice.

Join Our Team as a Digital Platforms Manager at the City of Richmond Department of Information Technology!

Are you passionate about shaping the digital face of a vibrant city? We are on the lookout for an exceptional individual to manage RVA.gov, the primary digital platform for the City of Richmond. This includes managing the general look and feel of the website, managing the efforts of the various departmental content editors, managing vendor relations concerning the website, and managing the overall health of the Application.

Join Us in Shaping the Digital Future of Richmond!

If you're ready to make a difference and leave your mark on the digital landscape of our city, we want to hear from you! Apply now to be our next Technology Team Lead and embark on an exciting journey of innovation and impact with us at the City of Richmond Department of Information Technology.

Why Us?

Leadership Opportunity: Take charge of managing technology and guiding our City towards excellence in website development and maintenance.
Innovative Environment: Join a dynamic department where your ideas and creativity are valued and innovation is encouraged.
Impactful Work: Play a pivotal role in shaping the city's online presence, impacting thousands of residents and visitors daily.
Collaborative Culture: Work closely with diverse stakeholders to ensure alignment with city objectives and priorities.

This position is eligible for a SIGN-ON BONUS of up to $5,000 based on qualifications and experience. APPLY TODAY!!!!

Duties include but are not limited to:

Manage Work Efforts: Lead defined work efforts from conception to completion, ensuring timely delivery and adherence to quality standards.
Set Vision: Shape the look and feel of RVA.gov, ensuring a seamless and visually appealing user experience.
Lead Technology: Set roadmaps and requirements for the website, making our primary digital presence cutting-edge.
Champion Customer Service: Provide exceptional customer service and support, promptly addressing inquiries and resolving issues.
Set Standards: Govern and manage the style guide for the website, maintaining consistency and professionalism.
Harness Analytics: Use web analytics and reporting tools to derive insights and drive informed decision-making.
Support End Users: Provide first-level support on web content management system usage, assisting users and troubleshooting issues.
Assure Quality: Conduct thorough testing, including user acceptance and regression testing, to ensure flawless performance.

Incumbents serve as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather. The incumbent in this position may be required to serve on-call 24 hours/7 days a week to provide support to rotating on-call staff for assigned critical systems and applications.

Qualifications, Special Certifications and Licenses:

Leadership Experience: Proven track record of effectively leading and managing teams in a technology-driven environment.
Technical Proficiency: Strong understanding of web development, content management systems, and digital analytics tools.
Communication Skills: Excellent interpersonal skills with the ability to collaborate effectively with diverse stakeholders.
Problem-Solving Abilities: Resourceful and proactive in identifying and resolving issues, with a keen eye for detail.
Project Management Expertise: Experience in project management methodologies and practices, with a focus on delivering results.
Licensing, Certifications, and Other Special Requirements: Project Management Practitioner's Certification preferred

MINIMUM TRAINING AND EXPERIENCE:

Completion of the core curriculum for a Bachelor or Associate level major in computer science or related field
Bachelor's degree in computer science is preferred
Four years of journey-level professional systems development experience
One year of lead or supervisory experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification