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Employee Relations Investigator Human Resources
The City of Richmond - Human Resources
Richmond, VA
Full time$85000 / year
GovernmentHRHuman Resources
Posted 493 day(s) ago


The Human Resources Department at the City of Richmond is dedicated to supporting its missions by fostering a skilled and diverse workforce. The HR Employee Relations Investigator role plays a pivotal part in managing workplace concerns, investigations, and employee relations issues.


Key Responsibilities:

  • Document and manage employee relations or workplace concerns in a case management system
  • Provide strategic support and coaching to ensure effective management of employee performance
  • Identify and address trends in performance issues through data analysis and reporting
  • Interpret and apply relevant policies, employment laws, and regulations
  • Ensure compliance with disability laws (ADA), FMLA, Title VII, and other related laws
  • Manage FMLA leave administration process and provide guidance on leave laws
  • Conduct training for compliance, development, and policy implementation
  • Conduct ongoing stay interviews and provide monthly reporting on trends
  • Mitigate legal risks through continuous assessment and ensure compliance with regulations
  • Collaborate with the Legal department as required

Qualifications and Skills:

  • Strong knowledge of investigating and resolving workplace concerns with a focus on reducing bias
  • Extensive experience in ensuring compliance with ADA, FMLA, and other relevant laws
  • Excellent communication skills (verbal and written)
  • Ability to handle sensitive and confidential HR information with high integrity
  • Proficiency in fact-finding and using a case management system
  • Flexibility and ability to manage conflicting priorities
  • Proficient in Microsoft Office and virtual team platforms
  • Understanding of City of Richmond community awareness and values

Qualifications and Certifications Required:

  • 3+ years of progressive experience in HR, Behavioral or Social Science, or Organizational Psychology
  • Bachelor’s degree in Human Resources, Business, Public Administration (equivalency not accepted)
  • HRCI HR Certification (PHR/SPHR) or SHRM HR Certification (SHRM-CP/SHRM-SCP)

Preferred Qualifications:

  • 5+ years of progressive experience in HR, Behavioral or Social Science, or Organizational Psychology
Learn more at:https://www.rva.gov

How to Apply