The Human Resources Department at the City of Richmond is dedicated to supporting its missions by fostering a skilled and diverse workforce. The HR Employee Relations Investigator role plays a pivotal part in managing workplace concerns, investigations, and employee relations issues.

Key Responsibilities:

• Document and manage employee relations or workplace concerns in a case management system
• Provide strategic support and coaching to ensure effective management of employee performance
• Identify and address trends in performance issues through data analysis and reporting
• Interpret and apply relevant policies, employment laws, and regulations
• Ensure compliance with disability laws (ADA), FMLA, Title VII, and other related laws
• Manage FMLA leave administration process and provide guidance on leave laws
• Conduct training for compliance, development, and policy implementation
• Conduct ongoing stay interviews and provide monthly reporting on trends
• Mitigate legal risks through continuous assessment and ensure compliance with regulations
• Collaborate with the Legal department as required

Qualifications and Skills:

• Strong knowledge of investigating and resolving workplace concerns with a focus on reducing bias
• Extensive experience in ensuring compliance with ADA, FMLA, and other relevant laws
• Excellent communication skills (verbal and written)
• Ability to handle sensitive and confidential HR information with high integrity
• Proficiency in fact-finding and using a case management system
• Flexibility and ability to manage conflicting priorities
• Proficient in Microsoft Office and virtual team platforms
• Understanding of City of Richmond community awareness and values

Qualifications and Certifications Required:

• 3+ years of progressive experience in HR, Behavioral or Social Science, or Organizational Psychology
• Bachelor’s degree in Human Resources, Business, Public Administration (equivalency not accepted)
• HRCI HR Certification (PHR/SPHR) or SHRM HR Certification (SHRM-CP/SHRM-SCP)

Preferred Qualifications:

• 5+ years of progressive experience in HR, Behavioral or Social Science, or Organizational Psychology