The Virginia Museum of Fine Arts (VMFA) is seeking a dedicated, visitor-centric, and detail orientated individual to join our team as an Evaluation Data Collector.

This is a non-exempt position without benefits, eligible to work up to approximately 28 hours per week on average and up to 1,450 hours annually (May 1 – April 30).

VMFA’s Education Department centers on the core values of Quality, Collaboration, and being Community-centered. Through art and shared experiences, we invite an exchange of diverse perspectives to uncover layers of meaning and in turn, support discovery, learning, and deeper connections.

Evaluation Data Collectors provide critical support for visitor evaluation that aims to better understand visitor experience and museum visitor satisfaction. This position assists in collecting data and visitor feedback through observations, interviews, surveys, focus groups, and telephone interviews. Data Collectors are responsible for assisting with processing data, which may include uploading audio files to transcriptionists, preparing files for quantitative and qualitative data entry, and organizing raw data in preparation for analysis. They may also assist with other duties including preparing proposals, presentations, and reports for distribution. This includes proofreading, formatting, and assisting with designing data visualizations. These positions directly report to the Evaluation and Research Specialist who is under the direction of the Director of Interpretation.

Minimum Qualifications

• Strong organizational, analytical, and problem-solving skills.
• Ability to learn quickly and meet deadlines.
• Strong customer service, oral and written communication skills.
• Excellent time management and coordination skills.
• Ability to follow basic instructions.
• Excellent attention to detail with a high degree of accuracy.
• Demonstrated ability to prioritize duties and workload in a fast-paced environment.
• Proficiency with common computer applications, like Microsoft Office, and graphic design tools like Adobe Illustrator, with the ability to learn other applications quickly.
• Ability to multitask, prioritize and manage varied responsibilities and communicate effectively with the team.
• Understanding of confidentiality and protocol.

Preferred Qualifications

• Degree / coursework in social sciences, educational psychology, museum education, museum studies or equivalent professional experience and training.
• Prior experience with statistical or qualitative software packages (e.g. R, NVivo, Tableau) is a plus.

Special Requirements: 

• Selected candidates must pass a criminal history background check.