The Department of Public Utilities Customer Service Division is seeking an Executive Assistant to serve as a strategic administrative partner, reporting directly to the Deputy Director, Senior. This pivotal role involves providing executive support, overseeing special projects, and coordinating executive outreach in a dynamic and fast-paced environment. The ideal candidate must possess adaptability, strong interpersonal skills, and a penchant for maintaining professionalism and creativity in their work.

Key Responsibilities:

• Oversight of day-to-day administrative functions and activities within the office.
• Leadership and guidance provision to the administrative support staff.
• Alignment with leadership team preferences and priorities to deliver optimal support.
• Meticulous calendar management with exceptional attention to detail.
• Facilitation of meeting agendas and logistics for internal and external gatherings.
• Proficient drafting of correspondence for confidential matters and routine inquiries.
• Preparation and maintenance of reports, presentations, and databases for senior leadership.
• Collaboration with the administrative team to ensure seamless divisional support.
• Planning and organization of work to meet senior executives’ priorities and organizational goals.
• Other duties as assigned.

Qualifications:

Minimum Training and Experience:

• Bachelor's degree in business or public administration or a related field.
• Four years of journey-level professional experience in a relevant area.
• A Master's degree in business, public administration, or a directly related field may be preferred.

Licensing, Certifications, and Other Special Requirements:

• NONE

Knowledge, Skills, and Abilities:

Typical Knowledge, Skills, and Abilities:

• Accounting, budgeting, accounts payable/receivable.
• Proficiency in Microsoft Office Suite.
• Data analysis, data management, and use of electronic databases and related software applications.
• Familiarity with federal regulations pertaining to assigned areas.
• General knowledge of laws and legal procedures related to the focus area.
• Implementation of Evidence Based Programs.
• Project management and Rule Based Applications.

Skills:

• Effective communication and coordination across various departments.
• Development and implementation of policies and procedures.
• Routine data gathering and interpretation.
• Application and interpretation of federal regulations.
• Contract and project management, along with overseeing accounting and procurement functions.
• Writing standard operating procedures.

Abilities:

• Attention to detail and strong organizational skills.
• Setting timetables, achieving milestones, tracking progress, and taking corrective actions.