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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The Department of Parks Recreation and Community Facilities is seeking a highly qualified and energetic candidate to fill the position of Facility and Program Supervisor, Senior. The position will report to the Recreation Program Supervisor who oversees multiple community center locations. This position involves the daily operations of a recreation facility including supervising staff, leading programs, and day to day operations.

Duties include but are not limited to

• Oversight of a large, multi-generational community center space that includes but is not limited to the below listed duties:
• Overseeing and training facility staff on building operations, customer service and other training as needed.
• Supervising staff including conducting performance evaluations, coordinating training, implementing hiring, discipline, and termination procedures, and tracking attendance.
• Coordinating the daily facility schedule, including working with the permits division to schedule partner programs and external rentals.
• Communicating and collaborating with community partners to expand facility offerings.
• Developing and updating facility policies and procedures.
• Coordinating and scheduling special event logistics such as meetings and training programs.
• Overseeing registration and payments for programs, processing receipts and revenues; maintaining and entering financial data and preparing reports.
• Overseeing facility supplies and inventory and making purchases as needed.
• Ensuring program information displayed on-line is accurate and up to date.
• Monitoring operations in the facility to ensure safety and compliance with policies and procedures.
• Other duties as assigned.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

• High school diploma or GED
• Associate's Degree in parks and recreation or business administration is preferred
• Three years of recreation program experience.
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

• None required

KNOWLEDGE, SKILLS, AND ABILITIES: 

Facility Management: Understanding of the principles and practices of facility maintenance, safety standards, and operational efficiency.

Program Development: Knowledge of program design, implementation, and evaluation, particularly related to recreation, public services, or other facility-based programs.

Risk Management: Knowledge of risk assessment techniques and emergency procedures to ensure the safety and security of the facility, staff, and patrons.

Communication: Excellent verbal and written communication skills for interacting with staff, stakeholders, and the public.

Customer Service: High level of customer service orientation to address public needs, concerns, and complaints in a professional manner.

Problem-Solving and Decision-Making: Ability to assess situations quickly and make informed decisions, especially when dealing with operational issues or emergencies

Technology Proficiency: Competency in using recreation management software, scheduling systems, and basic office software (e.g., Microsoft Office).

Americans with Disabilities Act Requirements

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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