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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- Tuition Assistance Program
Description
The City of Richmond Department of Social Services is seeking a highly qualified candidate to fill the position of Family Services Supervisor. The successful candidate will be responsible for providing supervision to one of three In-Home Prevention Units supervising staff and providing oversight of case management of social services provided to children and families while ensuring compliance with agency, state, and federal policy regulations. The In-Home Prevention units are tasked with working with parents, families and children who are in need of emergency and supportive services to prevent abuse and neglect, and out-of-home placements due to crisis situations.
Duties include but are not limited to
- Providing supervision including selecting or recommending selection of new hires, training, counseling, disciplining and terminating or recommending termination to Family Services Workers and Support Staff
- Developing and monitoring performance measures
- Assigning, monitoring and evaluating case activities and statistical data as mandated by Federal, State, and local laws, policies and regulations to ensure program compliance
- Assessing the need for crisis intervention and authorizes action to be taken
- Tracking and authorizing payment allocations for clients
- Reviewing and approving expenditures
- Responding to court requests
- Providing regular information to Program Manager regarding case updates, case monitoring, employee performance, etc.
- Performing payroll-related and other administrative duties
- Representing the Agency with other agencies, task forces, departments, court and City personnel
- Monitoring and interpreting new Federal, State and local laws and implements changes as necessary
- Participating in community advocacy programs and provides Social Services information to other professionals and City citizens
- Working nights and weekends when necessary
- Performing other related duties as required
**City of Richmond Department of Social Services employees may be required to work during inclement weather and during declared emergencies.**
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge in State and agency policies (e.g. IVE, Medicaid) and laws as it applies to social services programs such as foster care, adoption, CPS, etc.; Effects of vicarious trauma, cycle of violence; Social/human behavioral theories (e.g. systems theory, cycle of poverty); Community resources; and Family Preservation and closely related programs such as CPS, Foster Care, and CSA.
Demonstrated skills in Interpreting court documents/orders; critical thinking; Interpreting and enforcing personnel rules; writing and reviewing court reports; oral/written communication and computer proficiency, including software and database programs.
Demonstrated ability in lead and manage others; thinking critically; manage time effectively; make sound judgments; interact with judges/attorneys; and work with diverse populations.
MINIMUM TRAINING AND EXPERIENCE:
- Bachelor's degree in social work, human services, or directly related field
- Master's degree in social work preferred
- The human services degree requirement must include 30 semester hours/45 quarter hours of human services or social/behavioral educational credits as defined by the City
- Five years of related experience
- An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
- Valid Commonwealth of Virginia Driver's License with a satisfactory driving record.
PREFERRED QUALIFICATIONS:
- Master's degree in Social Work
- Child Protective Services (CPS) Certification
- Commonwealth of Virginia Social Work license
- Supervisory or work leadership experience
- Familiarity with available community services/providers
- Strong basic computer, communication and organization skill sets
- Experience with crisis intervention/counseling and extensive knowledge of current practices in specialized areas of social work such as homelessness, domestic violence, substance abuse, sexual abuse, human trafficking, foster care, child protective services, and the juvenile court system highly desired.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
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