Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 11 locations throughout Virginia.

Position Summary

This position is responsible for the overall program integrity, daily operation, budget compliance, and development of the Permanent Supportive Housing program at Commonwealth Catholic Charities. This program serves individuals living with complex medical conditions, behavioral health conditions, and disabilities.

Essential Duties and Responsibilities

Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Coordinate and supervise all aspects of assigned projects, ensuring programs operate according to established best practices and within their established operating budgets.
Provide supervision of staff in their daily performance of program duties, including the development and implementation of service standards, goals, and objectives.
Ensure staff and/or volunteer coverage is available for all program components.
Oversee the quality of case record documentation, both manually and electronically.
Ensure completion and submission of program reports and coordinate the accreditation process for each program component.
Serve as the main contact for site visits, monitoring, and audits.
Ensure data quality in appropriate HMIS software and perform client file reviews regularly to ensure compliance with program policies, procedures, and relevant local, state, and federal regulations.
Implement policies and procedures for all program components to maintain integrity among funders, auditors, examiners, and reviewers.
Plan and coordinate marketing and training sessions on a regular basis for the public sector to keep the agency linked to appropriate funding sources and services.
Assist with writing grants and other initiatives to maintain and secure funding from government and private sources.
Serve as liaison with partner agencies, parishes, grantors, funders, and businesses to promote and expand services as resources permit.
Respond to all public inquiries into the needs and services delivered by the program and its components.
Participate in program budget preparation and planning for program development.
Ensure adherence to the Agency’s Performance and Quality Improvement Plan within assigned programs.
Promote staff professional growth through established training requirements.
Represent the Agency in the community and workplace in a professional and ethical manner.
Demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
Exhibit strong interpersonal, decision-making, problem-solving, oral, and written skills.
Utilize a basic knowledge of Microsoft Office applications.

Qualifications

Education and/or Experience:

Bachelor’s Degree in a related field of study required with 4 years of experience.
One year of supervisory experience is required.
Previous experience managing state and/or federally funded services is preferred.

Direct Reports

Housing Case Managers

Full-Time Employee Benefits

Retirement Savings: After one year of employment, the agency contributes 4% of your plan year earnings into a savings account for you and will match dollar-for-dollar up to 4% of salary if an employee makes contributions to the plan. That’s an 8% annual contribution to your retirement savings!
PTO: Earn 16 days off for vacation, sick, or personal time in your first year. This increases to 22 days in your second year and continues to climb every five years.
Holidays: Enjoy eleven paid holidays.
Other Paid Leave: Bereavement, short-term disability, long-term disability, paid parental leave.
Virginia Credit Union Memberships
Employee Assistance Program: Free services including five free confidential consultations with a mental health professional.
Medical Insurance: A choice of 4 PPO plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Dental Insurance: A choice of two dental plans for employee, employee + spouse, employee + child(ren), or family coverage. A portion of premiums subsidized by the agency.
Vision Insurance
Life Insurance: Paid by the agency with the option to purchase additional coverage.
Other Insurance Benefits: Flexible spending accounts, including dependent care, health savings account (for qualified HDHP participants), legal resources.