The Medical Technologist CSR provides accurate and timely technical results and information to physicians and healthcare professionals for patient diagnosis and treatment. Emphasizing excellent customer service, this role acts as a liaison between the Department of Pathology and VCUHS, adhering strictly to compliance and HIPAA regulations in communications.

Important Notes:

• Remote Role: The position is mostly remote, requiring residence in VA. Initial six months involve on-campus training; thereafter, the role is remote, with occasional on-site requirements.
• Licensure/Certification Requirements for Hire:
  • Generalist Certification required
  • Certification as MT (ASCP), MLS (ASCP), or CLS (NCA) or equivalent, or ASCP Specialty/Categorical certification
  • New graduates must obtain certification within 12 months of hire
• Licensure/Certification Requirements for continued employment:
  • Generalist Certification required
  • Certified MT (ASCP), MLS (ASCP), CLS (NCA), or equivalent, or ASCP Specialty/Categorical certification
  • Certification strongly encouraged if hired before January 2007

Experience:

• Required: Entry-level Generalist Medical Laboratory Scientist Graduate Experience
• Preferred: Previous experience as a Medical Technologist, Clinical Lab Scientist, or Medical Lab Scientist

Education/Training:

• Required: Bachelor’s Degree in Clinical Laboratory Science (BSCLS) from an accredited program
• Preferred: Master’s Degree in Clinical Lab Science (MSCLS) from an accredited program

Required Actions:

• In-depth knowledge of procedures, evaluation, and reporting of results as per standard operating procedures
• Notification of events related to patient safety or results to ordering physicians
• Customer service-oriented communication
• Teaching responsibilities for new employees/students in demonstrated competency areas
• Completion of required continuing education hours

Other Position Requirements:

• Coverage during PTO, CIS downtimes, inclement weather, or disaster staffing needs
• Rotating weekends/holiday scheduling/evening rotation as required
• Serving all age-specific groups

Physical and Mental Requirements:

• Physical lifting (< 20 lbs.)
• Prolonged standing/sitting, repetitive motions, exposure to biohazards
• Mental abilities: strong recall, reasoning, problem-solving, hearing, speaking, writing, reading, logical thinking
• Emotional readiness for a fast-paced environment, adaptability to change

Work Schedule:

• Shift: 11 pm to 7:30 am (Workday Night - United States of America)

EEO Statement: EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4

About VCU Health: 

VCU Health is committed to innovation in healthcare, striving relentlessly to offer the best care and improve quality of life. With a strong focus on discovery and research, we aim to pioneer new treatments and procedures, leading the way in health and recovery.

Highlights:

• An academic medical center
• Level I trauma center
• NCI-designated cancer center
• Region's only full-service children's hospital
• Over 800 physicians in 200 specialties

Our dedication to learning, teaching, and pushing boundaries in healthcare drives us forward as leaders in health and recovery.