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Laboratory Scientist/MLS/CLS/MT Client Services Representative - Nights
VCU Health
Richmond, VA / Remote
Full time
HealthcareMedicineRemoteClinical Lab
Posted 513 day(s) ago


The Medical Technologist CSR provides accurate and timely technical results and information to physicians and healthcare professionals for patient diagnosis and treatment. Emphasizing excellent customer service, this role acts as a liaison between the Department of Pathology and VCUHS, adhering strictly to compliance and HIPAA regulations in communications.


Important Notes:

  • Remote Role: The position is mostly remote, requiring residence in VA. Initial six months involve on-campus training; thereafter, the role is remote, with occasional on-site requirements.
  • Licensure/Certification Requirements for Hire:
    • Generalist Certification required
    • Certification as MT (ASCP), MLS (ASCP), or CLS (NCA) or equivalent, or ASCP Specialty/Categorical certification
    • New graduates must obtain certification within 12 months of hire
  • Licensure/Certification Requirements for continued employment:
    • Generalist Certification required
    • Certified MT (ASCP), MLS (ASCP), CLS (NCA), or equivalent, or ASCP Specialty/Categorical certification
    • Certification strongly encouraged if hired before January 2007

Experience:

  • Required: Entry-level Generalist Medical Laboratory Scientist Graduate Experience
  • Preferred: Previous experience as a Medical Technologist, Clinical Lab Scientist, or Medical Lab Scientist

Education/Training:

  • Required: Bachelor’s Degree in Clinical Laboratory Science (BSCLS) from an accredited program
  • Preferred: Master’s Degree in Clinical Lab Science (MSCLS) from an accredited program

Required Actions:

  • In-depth knowledge of procedures, evaluation, and reporting of results as per standard operating procedures
  • Notification of events related to patient safety or results to ordering physicians
  • Customer service-oriented communication
  • Teaching responsibilities for new employees/students in demonstrated competency areas
  • Completion of required continuing education hours

Other Position Requirements:

  • Coverage during PTO, CIS downtimes, inclement weather, or disaster staffing needs
  • Rotating weekends/holiday scheduling/evening rotation as required
  • Serving all age-specific groups

Physical and Mental Requirements:

  • Physical lifting (< 20 lbs.)
  • Prolonged standing/sitting, repetitive motions, exposure to biohazards
  • Mental abilities: strong recall, reasoning, problem-solving, hearing, speaking, writing, reading, logical thinking
  • Emotional readiness for a fast-paced environment, adaptability to change

Work Schedule:

  • Shift: 11 pm to 7:30 am (Workday Night - United States of America)

EEO Statement: EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4


About VCU Health: 


VCU Health is committed to innovation in healthcare, striving relentlessly to offer the best care and improve quality of life. With a strong focus on discovery and research, we aim to pioneer new treatments and procedures, leading the way in health and recovery.


Highlights:

  • An academic medical center
  • Level I trauma center
  • NCI-designated cancer center
  • Region's only full-service children's hospital
  • Over 800 physicians in 200 specialties

Our dedication to learning, teaching, and pushing boundaries in healthcare drives us forward as leaders in health and recovery.


How to Apply