Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond Department of Public Utilities is currently seeking a qualified candidate for the position of Management Analyst. The selected individual will be responsible for helping manage and support the department’s mission to provide timely and accurate information to the public and internal audiences on utility services, programs, projects and consumer responsibilities and expand on such initiatives. Efforts will focus on developing partnerships with community groups and agencies in direct support of the City’s Lead Free Water Program.

As assigned, work may include: managing the procedural and administrative aspects of programs or projects; assisting with the development and editing of policies and procedures, recommending changes, drafting language, and ensuring dissemination of same; data gathering, data compilation, basic analysis, and developing recommendations and reports; updating and maintaining databases; coordinating program functions and events; and providing technical assistance and training.

**This position is considered Essential. The incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, and inclement weather.**

Duties include but are not limited to

Providing communications support within the department.
Working with subject matter experts across the department and other internal partners to learn critical dynamics and operating structures related to lead service line identification and replacements.
Enhancing existing community and partner relationships through collaboration and outreach.
Building and maintaining trusted relationships with other organizations, partners and the community at large, especially those who have been traditionally underserved.
Developing and implementing a comprehensive community outreach and engagement strategy to increase awareness of services and programs.
Assisting with managing a team of outreach ambassadors, to include training and daily outcome tracking.
Developing the framework for and identifying educational and outreach opportunities.
Assisting with and proactively engaging with the public in community outreach and educational events across various programs, with a focus on water quality and the lead service line program.

Conducting research, providing updates and making recommendations, and implementing solutions to achieve project goals and objectives.
Assisting with developing content for collateral materials, activities and programs.

Attending community, neighborhood and civic association meetings.
Participating in other meetings and events, as assigned.
Other duties as assigned related to other departmental services and goals.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

Bachelor's degree in business/public administration or field related to assignment
Two years of journey-level professional experience in area related to assignment, such as program/project management or management/policy/financial analysis
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED TRAINING AND EXPERIENCE:

Advanced Microsoft Outlook, Word, Excel and PowerPoint skills.
Established network of community contacts.
Four years of professional experience in an area or areas related to the above description and duties.
Project management experience.
Excellent written and verbal communication skills.

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

None required

KNOWLEDGE, SKILLS, AND ABILITIES:

This position requires considerable project management experience to include developing effective relationships to enhance success. The successful candidate will possess experience in a community engagement, social/economic policy or economic justice capacity, including prior work with demonstrated outcomes in addressing disparities and disproportionality. Computer proficiency, including Microsoft Outlook, Word, Excel and PowerPoint are a must – advanced skills are desired. Must possess the ability to think strategically, manage time effectively and multi-task. This position will demonstrate excellent customer service and be adept at learning new industries/companies, products, or technical knowledge and effectively conveying that knowledge. Must have excellent written and verbal communication skills, and interpersonal skills. This position will demonstrate strong analytical/problem solving skills, be innovative in proposing solutions, and possess diplomacy and work well in a team-oriented environment. This position requires a candidate who is a strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight.

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

Physical Requirements and Working Environment: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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