Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!
 
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond is seeking a qualified candidate with proven research and analytical experience for the position of Management Analyst, Principal.  The successful candidate must have the ability to function independently, manage and prioritize multiple work assignments in an effective manner.  The qualified candidate will have the ability to examine process efficiencies throughout the City and make recommendations for new programs and policies to meet the City's strategic goals.

Duties include but are not limited to

 

Policy & Operations Analysis

Leads complex research and operational reviews; analyzes data and identifies trends; develops organizational performance measures; and prepares executive-level reports with actionable recommendations to improve policies, procedures, and resource allocation. Provides technical guidance to senior leadership to support data-driven decision-making and cross-departmental process improvements.

 

Financial & Budget Analysis

Oversees the analysis of operational data, cost histories, and performance outcomes; conducts comprehensive financial and cost-benefit evaluations; and develops strategies to enhance efficiency and resource utilization. Advises on budget priorities, prepares executive-level fiscal reports, and leads the review and monitoring of departmental and cross-agency budgets.

 

Community Engagement Leadership

Designs and directs comprehensive engagement strategies for major projects and policy initiatives; represents the CAO/Mayor at high-visibility meetings, forums, and listening sessions; and develops equitable, transparent, and accessible frameworks to ensure broad participation. Analyzes public input to identify key themes and actionable recommendations, and communicates findings in executive-ready summaries for leadership and elected officials.

 

Stakeholder & Digital Engagement

Builds and sustains strategic relationships with civic organizations, neighborhood associations, nonprofits, business groups, and regional partners. Oversees the development and implementation of digital engagement strategies—including online surveys, dashboards, and open data tools—to broaden participation and transparency. Advises leadership on community sentiment, risks, challenges, and opportunities that inform policy and program direction.

 

Issue Resolution & Coordination

Manages and resolves escalated citizen and stakeholder concerns; researches systemic issues, develops long-term solutions, and advises leadership on policy or operational changes to prevent recurrence. Coordinates across departments to ensure effective collaboration and alignment of services.

 

Representation & Liaison

Represents CAO’s Office leadership at internal and external meetings, public events, and policy forums. Serves as liaison to civic groups, governmental agencies, task forces, boards, and commissions. Confers regularly with state and regional officials, presents findings and recommendations to elected officials and committees, and ensures senior leadership is apprised of key developments and decisions.

 

Qualifications, Special Certifications and Licenses

 

MINIMUM TRAINING AND EXPERIENCE:

• Bachelor's degree in business or public administration, or field related to assignment;
• Five years of journey-level professional experience in areas such as program/project management or management/policy/financial analysis.

Preferred Qualification

• A Master's degree in business or public administration is preferred

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• None required 

Knowledge, Skills and Abilities:  

• Knowledge of analyzing and reporting data; 
• Knowledge of Citywide departments and their missions; 
• Demonstrated superior organizational skills;
• Project and people management skills and meeting deadlines.  
• Demonstrated ability to collect and analyze data.
• Ability to express complex ideas effectively orally and in writing; ability to establish and maintain effective working relationships with officials, employees, departments, and the public.  
• Strategically focused by contributing to and achieving preset outcomes, goals, and visions.  
• Demonstrates superior organizational skills;
• Project and people management skills and meeting deadlines.

 

 

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

 

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