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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond Department of Public Works – People Services Team is seeking a qualified candidate to fill the Management Analyst, Senior position as a Workforce Development Coordinator. This position provides essential support to the department through data analyzation, then designing and executing training programs, workshops, e-learning and employment initiatives that are specific to the department. This role will collaborate with the Department of Human Resources’ Training team to ensure the smooth execution of training logistics and maintain accurate records to support compliance, employee development, and organizational goals.

Duties include but are not limited to

Consult with managers to identify Organizational Development and training needs and/or assess needs through surveys, interviews and consultations.
Design curricula and deliver division specific development programs, tools and processes that facilitate improved organizational performance.
Act as liaison between employees and management to support professional growth.
Work collaboratively with the Department of Human Resources to develop and deploy solutions.

Maintain the training calendar and communicate upcoming events to relevant staff.
Utilizing the Learning Management System, (NeoGov), recommend suggested trainings that are specific to individual employee development needs, provide navigation and troubleshooting access issues.
Track attendance, participation, and course completions.
Respond to inquiries from staff regarding training schedules, requirements, or registration.
Facilitates the department’s internal new employee orientation and maintains the materials and bi-weekly schedule.
Collect and summarize feedback from training evaluations for analysis and reporting.
Maintain accurate and up-to-date training files and documentation for internal and external audits.
Supports mandatory Department of Information (DIT) and Human Resources (HR) annual trainings, tracking and reminders.

This position is considered an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.

This individual may be required to work nights, weekends, holidays or on-call as needed.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

Bachelor's degree in business or public administration, or field related to assignment
Four years of journey-level professional experience in area related to assignment, such as program/project management or management/policy/financial analysis
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

None required

KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

Analysis and reporting of data
Strong communication
Instructional Design
Presentation abilities
Background in department of focus
Education and training principles
English language including the meaning and spelling of words, composition, and grammar
Ability to manage multiple projects simultaneously
Principles for providing customer service, including meeting quality standards for services and customer satisfaction

Skills (some combination of the following):

Analyzing complex issues
Communicating with various internal and external departments
Drafting and revising documents
Managing multiple priorities and deadlines
Teaching and instructing individuals and groups
Oral and written communication

Abilities (some combination of the following):

Adapt
Analyze information
Make decisions
Multi-task
Problem solve
Work in teams

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently reach and finger; and occasionally climb, balance, stoop, kneel, crouch, crawl, reach, stand, push, pull, lift, walk, grasp, and feel. The working conditions may not include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.