JOB TITLE: McKinney-Vento Transportation Liaison
GRADE LEVEL: Grade 113.2
TERMS OF EMPLOYMENT: 12-Month Contract 260 Days
FLSA STATUS: Non-Exempt
WORK LOCATION: Pupil Transportation
IMMEDIATE SUPERVISOR: Manager, Transportation Routing
SUMMARY
The McKinney-Vento Transportation Liaison plans, coordinates, implements, and monitors transportation services for students experiencing homelessness in accordance with the McKinney-Vento Homeless Assistance Act, applicable federal and state requirements, and school division policies. The position maintains the transportation routing database, develops and coordinates efficient routes and schedules, and processes transportation requests for primary and special activities, including pick-up and drop-off locations and service changes. The Transportation Liaison maintains accurate and confidential student transportation records and works closely with transportation personnel, school administrators, McKinney-Vento staff, and transportation providers to ensure eligible students receive reliable and timely transportation that supports school stability, regular attendance, and academic success.
The Transportation Liaison serves as a primary point of contact for transportation-related matters involving McKinney-Vento students and their families, providing professional customer service and addressing transportation concerns promptly and effectively. Through strong communication, organization, problem-solving, and collaboration, the position ensures transportation services remain responsive
to changing student needs, promotes operational efficiency, and supports
equitable access to educational opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Plans, coordinates, implements, and monitors transportation services for students eligible under the McKinney-Vento Homeless Assistance Act in accordance with applicable federal, state, and school division requirements and procedures.
- Plans and implements the school division's computerized transportation routing system and maintains accurate routing information in applicable transportation and student information systems.
- Analyzes student, transportation, and geographic data, including vehicle capacity, travel time, road systems, school locations, safety considerations, and student transportation needs, to develop efficient routes and schedules.
- Receives, reviews, processes, and monitors transportation requests for McKinney-Vento students, including requests resulting from changes in school placement, housing status, or transportation needs.
- Collaborates with district- and school-based exceptional education teams to coordinate specialized accommodations for students based on IEPs and 504 plans.
- Develops, evaluates, and implements route, stop, schedule, and service changes to accommodate changing student needs while promoting safety, efficiency, and continuity of transportation services.
- Conducts physical audits of routes and transportation stops as necessary to evaluate safety, efficiency, effectiveness, and adherence to established transportation procedures.
- Coordinates transportation requests for primary and special activities, as applicable, and adjusts routes and schedules to accommodate approved transportation needs.
- Maintains and distributes current route sheets, stop information, maps, schedules, and other routing materials to schools, transportation personnel, families, and other appropriate stakeholders.
- Provides appropriate transportation and stop information to appropriate CFIT staff and responds to questions and concerns regarding McKinney-Vento transportation services.
- Serves as a primary point of contact for transportation-related matters involving McKinney-Vento students and their families, providing timely, professional, and responsive customer service.
- Collaborates with McKinney-Vento staff, school administrators, social workers, counselors, registrars, transportation personnel, and other school-based staff to identify and address transportation barriers that may affect school enrollment, attendance, stability, or academic success.
- Collaborates with division departments, local and state agencies, transportation providers, and other external stakeholders on transportation planning, routing, safety, and service delivery.
- Verifies student and transportation data for accuracy and completeness and prepares reports, studies, and data analyses to support transportation planning, program monitoring, and departmental decision-making.
- Maintains records, routing data, maps, reports, and other documentation related to transportation services and ensures the confidentiality of student and family information.
- Analyzes transportation and walk-zone boundaries and provides recommendations regarding transportation eligibility, routing, and service areas as requested.
- Monitors transportation services and works with transportation providers and appropriate personnel to resolve delays, routing concerns, service disruptions, and other transportation-related issues.
- Provides recommendations and technical assistance to supervisors regarding transportation planning, routing, scheduling, service delivery, and operational efficiency.
- Maintains current knowledge of computerized routing software, student information systems, and other technology that supports transportation operations.
- Collaborates with the Information Technology Department to support the functionality, maintenance, system access, data integrity, and continuity of computerized transportation routing systems.
- Provides training and technical assistance to transportation office staff and school-based personnel regarding computerized routing systems, transportation procedures, and applicable McKinney-Vento transportation requirements.
- Coordinates daily workflow and transportation planning with data entry and other transportation support staff to ensure accurate, timely processing of transportation information and requests.
- Identifies transportation trends and recurring issues and recommends improvements to routing, scheduling, communication, and service delivery.
- Performs other related duties as assigned
EDUCATION AND EXPERIENCE
- High school diploma or equivalent.
- 2 years of experience in pupil transportation planning and routing.
ADDITIONAL REQUIREMENTS
- Bilingual in Spanish, preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
- Efficient in the use of Microsoft Word, Excel, and skilled in using internet-based applications. ? Excellent interpersonal, communication, and organizational skills.
- Ability to exercise tact and demonstrate good judgment and initiative in the completion of assignments.
- Ability to adjust to change and learn new tasks and responsibilities.
- Ability to work independently with minimum supervision.
- Ability to work in a cooperative and collaborative manner with all employees at the school administration, business, and community representatives.
- Ability to work under pressure and meet multiple deadlines.
PHYSICAL DEMANDS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Work involves frequent sitting, talking, hearing, and the use of hands to operate a computer, telephone, and standard office equipment. The employee may occasionally stand, walk, reach with hands and arms, and stoop or crouch when handling files, maps, or materials related to routing operations. Visual acuity is required for reading and interpreting transportation maps, routing data, and computer screens with accuracy.
WORK ENVIRONMENT
Work is performed in a standard office environment within a school district transportation setting. The position involves minimal exposure to environmental hazards or physical risks. Tasks are primarily performed in a climate-controlled space with access to necessary technology and resources. Occasional field visits or route observations may be required to verify stop locations or route efficiency, involving brief exposure to outdoor weather conditions. The work is detail- and deadline-driven, requiring accuracy, focus, and frequent interaction with transportation staff, school administrators, parents, and the public.
HOW TO APPLY: All applicants (including RPS employees) must submit an online application. Please access website at: www.rvaschools.net
Please upload the following information with your application: a current resume, transcript and license if applicable. Three references names and contact information will be required if you progress to the interview step of the selection process. Richmond Public Schools will conduct a background investigation, fingerprinting, and tuberculosis screening as a condition of employment. EOE.
START DATE: Based on School Board approval
