The City of Richmond Department of Information Technology has an open position for a Production II Mailroom Technical Support Representative within the City of Richmond Printing Services office. This role requires prior experience in the Copy Center/Mail Room industry. Interested applicants should submit an application along with a resume and cover letter.

Responsibilities Include:

• Collecting, organizing, and managing all incoming and outgoing mail.
• Ensuring accurate and timely delivery of mail to specified locations.
• Handling paper claims, preparing batches for courier pick-up, and maintaining courier box security.
• Transporting mail, supplies, and documents to various off-site locations.
• Maintaining inventory of required City of Richmond letterhead, envelopes, and check paper.
• Familiarity with UPS and FedEx shipping procedures.
• Providing high-quality copy and print production services.
• Maintaining facility organization and compliance with security and confidentiality standards.

Qualifications:

Minimum Qualifications:

• High School diploma or equivalent.
• Six months related office experience or equivalent combination of education and experience.
• Valid driver’s license with a good driving record.
• Minimum one-year work experience in an office or mailroom.

Required Skills and Abilities:

• Detail-oriented with strong organization and time-management skills.
• Proficiency in communication for USPS and internal coordination.
• Ability to multitask, track progress, and respond to queries efficiently.
• Ability to handle tasks with discretion and maintain confidentiality.
• Proficiency in computer applications for data entry and supply management.

Physical Requirements and Working Environment:

• Capability to perform detailed work on multiple tasks with frequent interruptions.
• Ability to perform physical tasks involving lifting, standing, reaching, and operating machinery.
• Work may involve exposure to environmental hazards and require heavy lifting.