The Phlebotomist Senior obtains, by venipuncture or capillary puncture, blood samples for laboratory analysis from outpatients in all age groups as requested by the physician/provider. Assures proper collection of all types of specimens; prepares specimens for analysis by processing orders via LIS; verifies specimen acceptability and performs established pre-analytical procedures in accordance with laboratory policy in an accurate, safe, and timely manner. Completes required documentation and provides exceptional customer service to all internal and/or external customers.

May perform Point of Care testing, including performance of basic and CLIA-waived testing, in coordination with laboratory and patient care supervisors ensuring the delivery of quality laboratory care that is in compliance with all applicable accreditation requirements. Depending on assignment, may provide internal and/or external courier services transporting a variety of items, ensuring that deliveries are made within the specific timeframes established by the assigned department.

Licensure, Certification, or Registration Requirements for Hire:

Valid driver’s license and acceptable driver’s record if required to drive between sites required
Certification as a Phlebotomist from ASCP or other recognized certification agency preferred

Licensure, Certification, or Registration Requirements for continued employment:

Valid driver’s license and acceptable driver’s record if required to drive between sites required
Phlebotomist (ASCP) preferred

Experience PREFERRED:

Two (2) to five (5) years’ experience in specimen collection techniques (venipuncture, capillary collection, urine collection) and experience with pediatric, adolescent, adults, and/or geriatric populations
Minimum of one (1) year of experience in laboratory clerical and computer entry function

Education/training REQUIRED:

High School Diploma or equivalent

Education/training PREFERRED:

Completion of phlebotomy, nursing assistant, or medical assistant training program

Independent action(s) required:

Performs assigned duties with minimal supervision:
- Collection of blood from all ages of patients.
- Contact Client Services or other areas as needed if questions prior to collection of samples.
- If assigned, performs procedures, evaluates and reports results as outlined in the manual of standard operating procedures.
- Notifies physician of panic values.
- Customer service-oriented communications.
- Responds to assignments within the timeframe established by the department.
- May aid in the decision when a trainee has acquired sufficient phlebotomy skills to work without close supervision.

Supervisory responsibilities (if applicable):

May assist with special projects/assignments.
May assume the duties of the supervisor if needed.

Additional position requirements:

Employees may be assigned to provide coverage for clients on day and split rotations and volunteer to work as needed to cover second shift rotations when PTO or illness would jeopardize outreach processing operations.
May be required to take call after-hours and on weekends on a scheduled rotation basis.
The employee is responsible for making changes and reporting them to the supervisor in a timely manner.
May require weekend and/or holiday rotation on all shifts as patient care needs dictate.
If assigned to external courier services, may be expected to report to work and/or drive during periods of inclement weather.

Physical Requirements (includes use of assistance devices as appropriate):

Physical Lifting 20-50 lbs.
Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion
Other: Exposure to biohazards and potentially infectious body fluids

Mental/Sensory:

Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking

Emotional:

Fast-paced environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change

Workday:

Day (United States of America)

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Who We Are

Inventing better care, day by day by discovery. Sound outrageous? It absolutely is. Sound impossible? That’s never stopped us before. Sound like hard work, intense research, collaboration with experts around the world, sheer brainpower meets unrelenting willpower? That’s. Exactly. Right.

We’ll do whatever it takes to offer the best in care and empower the best in quality of life. And it’s an approach that works — whether it’s a patient who undergoes a new, life-saving procedure or a clinical researcher who finds promise in a new cancer treatment, exciting new medicine is happening at VCU Health.

We have it all:

One college and four health sciences schools
An academic medical center
A Level I trauma center
One of only two NCI-designated cancer centers in Virginia
The region’s only full-service children’s hospital
More than 800 physicians in 200 specialties
With a community health center, dedicated research teams, facilities, and valued partners in every field

Our medical teams are top-notch. And we’re not too shy to boast of internationally known physicians, some recognized as the best in the country, top-ranked local specialists, and all-around all-stars at every level. From our very first years to our most recent advancements, we are driven to learn more, dig deeper, teach passionately, and never rest in order to be a true leader in discovering what’s possible in health and recovery. We are a comprehensive system of care and a pioneer of health. Read VCU Health Year In Review for more about our accomplishments.