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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

***THIS IS AN UNCLASSIFIED POSITION THAT SERVES AT WILL OF THE APPOINTING AUTHORITY***

The City of Richmond Department of Public Utilities seeks a qualified Program and Operations Manager to lead the Lead Free Water (LFW) Program within the Water Division. This role involves managing and growing a multi-million dollar a year program to comply with the Lead and Copper Rule Revisions and Improvements. The ideal candidate will have project and program management experience, a technical background in municipal work for environmental compliance, strong customer service and communication skills, and strong problem-solving skills and mindset. The ideal candidate will be organized, thorough in their duties, and highly professional in their interactions with customers, colleagues, and partner agencies. The LFW program lead will coordinate a consultant team and coordinate with multiple DPU divisions (outreach, data/GIS, water distribution design and O&M, permitting), DPW, legal counsel, VDH, Council, and other stakeholders.

About the Lead Free Water Program: The City of Richmond provides clean, reliable drinking water that meets EPA and VDH standards. The City also provides corrosion control to minimize the likelihood of lead leaching into water from lead service lines and interior plumbing. Per the EPA Lead and Copper Rule Revision and Improvements, additional requirements for waterworks with more than 3,000 residents includes provide a public service line inventory, identifying and removing all lead service lines by 2037, adhering to stricter lead concentration limits, expanding sampling for schools and daycares, providing notifications to customers, and providing water pitchers with filters when disturbances to lead service lines occur. The program includes:

Maintenance and continued development of a GIS-based service line inventory (SLI)
Apps and SOPs to support input to the SLI
A SLI predictive model
Two customer-initiated grant programs, one for SLI inventory and one for lead service line replacement (LSLR)
Routine tap sampling for VDH compliance
A corrosion control treatment pilot
Development of a block-by-block test pitting, outreach, and LSLR program
Development of a DPU SLI inspections program

For more information, visit: https://www.rva.gov/public-utilities/leadfreewater

Duties include but are not limited to

Coordinates and directs the DPU Lead Free Water Program by providing daily planning, administration, and management over a consultant team and DPU program contributors.
Reviews invoices and manages consultant and construction contracts, including for Build America, Buy America and Davis-Bacon compliance.

Coordinates closely with Water Distribution Design and O&M to develop a block-by-block LSLR program that works with DPU water main renewal and service line projects.
Coordinates program messaging to the public and internal stakeholders with DPU Communications team.
Ensures reporting to Virginia Department of Health is completed in a timely manner, including submittals for new funding requests.
Develops and updates workflows, Operation Manuals, Standard Operating Procedures (SOP) and other materials related to the program.
Analyzes data and provides reports and recommendations for improved workflow efficiencies.? Coordinates production of daily/weekly/monthly status reports as necessary.
Identifies and develops strategies and new program elements to meet LFW program objectives and works with staff to implement policy and procedural changes.
Performs routine technical and administrative functions including attending departmental policy meetings and prepares status reports for City Council.
Prepares budget justifications for specific area of responsibility. Prepares and monitors program budget and expenses.
Identifies type and scope of work and develops work specifications, interfaces with vendors, contractors and consultants to direct, coordinate, inspect and accept work; identifies and resolves problems associated with contract work; recommends modifications to contract scope of work and/or enforcement of contract language.
Performs other related duties and projects as assigned at the discretion of the immediate supervisor.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

Bachelor's degree in business, accounting, finance or public administration or field related to assignment
Six years of journey-level professional experience in area related to assignment
Two years of supervisory experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

PREFERRED QUALIFICATIONS:

A Master's degree in Business or Public Administration or field directly related to assignment is preferred
Five (5) years of experience managing infrastructure projects or programs

Experience associated with the Lead and Copper Rule and removal of lead service lines is desirable.
Project Management Professional (PMP) certification is desirable.

KNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Utility and infrastructure planning, design, and construction
Environmental programs and compliance
Project and program management, including contract management, task delegation/work planning, budget allocation and tracking, and leadership
Interagency and internal coordination
Customer service and outreach
Innovative thinking and troubleshooting
Ability to communicate effectively, orally, in writing, and through presentations and reports.
Proficient in use and knowledge of Excel, GIS, Word, Outlook, Sharepoint, Teams.

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; frequently finger; and occasionally climb, balance, stoop, kneel, crouch, reach, stand, walk, list, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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