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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

The City of Richmond's Department of Public Utilities is currently seeking a Programs and Operations Supervisor, Senior for the Human Capital Services division. The Programs and Operations Supervisor, Senior will be responsible for the daily supervision, direction and guidance of all operational tasks and programs related to People Operations. This high-impact position plays a critical role for prospective employees and incumbents, building organizational readiness and enhancing the employee experience. The ideal candidate is an innovative, people-oriented leader with a strong background in supervising and leading a division that specializes in the efficiency of Human Capital/People Operations for an organization.

Duties include but are not limited to

Developing methods of measuring if performance management aligns with organizational goals.
Supervising and coordinating the work for the Management Analysts, Seniors in the performance of their duties related to recruitment coordination, broadband administration, performance management, and employee transactions processes (salary changes, employee separations, name changes, cost code changes, and time source changes).
Ensuring all Human Resources recruitment procedures are strictly adhered to by supervisors, managers, division point of contacts, and the Human Capital Services team members.
Reviews and recommends process improvements for efficiency and verifies information for accuracy and completeness.
Plans, oversees, maintains, monitors, and updates various program initiatives; provides support where needed.
Reports recruitment statistical data on various aspects of programs via meetings, documents, forms, budgets, and spreadsheets.
Communicates and coordinates with staff, other departments, outside agencies, contractors, and others.
Other duties as needed.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

Bachelor's degree in business or public administration, or field related to assignment
Four years of journey-level professional experience in area related to assignment
A Master's degree in business, public administration, or field directly related to assignment may be preferred
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

Some assignments may require a valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire.

KNOWLEDGE, SKILLS, AND ABILITIES:
The incumbent will have considerable knowledge in providing leading staff; providing direction and guidance to improve organizational effectiveness while adhering to the organization's culture and values. Demonstrated abilities in guiding staff on policies, procedures and processes; aligning human behavior with the organization's strategy, structure and business objectives; developing and facilitating coaching models for leaders at all levels; consulting with management to identify opportunities for performance improvement; creating competency models for managers and supervisors; helping leaders create project timelines and deadlines or performance improvement; meeting with leaders to identify specific work situations requiring better understanding of changes in policies, procedures and regulations; developing methods of measuring if performance management aligns with organizational goals.

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.