Richmond, the capital city of Virginia, is located alongside the heart of the James River. Our unique corner of the commonwealth offers a special blend of diverse and equitable opportunities for residents and businesses. The City of Richmond offers both public and private recreational facilities available throughout the Richmond area. With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation.

As an “Employer of Choice,” the city supports diverse and equitable hiring initiatives, with an emphasis on inclusion. As a team member of the City of Richmond, you can enjoy access to services, support, and recreation, which make the city a world-class place to live, work, play, and raise a family. We invite you to explore our many vibrant communities and discover all that we have to offer…Are you Richmond R.E.A.D.Y?! Respect. Equity. Accountability. Diversity…you!!!

This position will report to a Recreation Services Supervisor who oversees four or more recreation centers. This position supervises the daily operations of a recreation facility, including front desk operations, staff management, and logistics for the recreational, social, and special event programs provided by each center.

Duties include but are not limited to:

Overseeing and training facility staff on building operations, program facilitation, customer service, and other areas as needed.
Supervising staff, including conducting performance evaluations, coordinating staff schedules and training, tracking attendance, and executing hiring, discipline, and termination procedures.
Managing the facility, including coordinating program scheduling, overseeing general upkeep and cleanliness, and developing/updating facility policies and procedures.
Leading and monitoring programs, activities, and community events.
Developing positive working relationships with community partners.
Overseeing registration and payments for programs, processing receipts and revenues, sending invoices to customers, maintaining financial data, and preparing reports.
Overseeing facility supplies and inventory and making purchases as needed.
Updating information in the online recreation registration site and assisting with developing quarterly recreation brochures.
Monitoring operations in the facility to ensure safety and compliance with policies and procedures.
Other duties as assigned.

Qualifications, Special Certifications, and Licenses:

KNOWLEDGE, SKILLS, AND ABILITIES:

Requires knowledge of: Planning, design, maintenance and use of parks and recreation facilities; Current techniques in the assessment of recreational program and facility needs; Applicable state and federal regulations; Fundraising, sponsorships, partnerships, public relations and marketing; General mathematical knowledge; General office equipment (such as computers, copiers, printers, calculators), athletic equipment, credit card/electronic check machine equipment, and security systems; General office software such as Microsoft Office Suite, RecTrac 10.3, and Oracle Rapids; Controls and safety.
Skills needed for: Leading, motivating, and training employees; Conducting performance reviews; Coordinating events and trainings; Inspecting and analyzing facility operations; Preparing budgets; Customer service for both internal and external customers; Oral and written communication; Data entry.
Incombent must have the ability to: Establish and implement policies, procedures, and practices; Conduct open and public forums; Exhibit sound judgment; Recognize problems and identify appropriate solutions.

Minimum Qualifications:

Requires high school diploma or GED
Three years of recreation program experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

Preferred Qualifications:

Associate's Degree in parks and recreation or business administration
Knowledge of general and special funds
Intermediate to advanced level mathematics and statistics as applicable to appraisal measures and assessment ratio studies
Thorough knowledge of computer programs such as Microsoft Office Suite and Adobe Acrobat
A minimum of 2 years’ experience working with community centers and outside agencies