The Case Manager provides professional support to CASA volunteers ensuring that children involved with the CASA program receive sound advocacy and permanency planning. The Case Manager is responsible for volunteer supervision, assisting with court preparation and coordination of cases. The Case Manager receives direction from and is supervised by the Program Director, and completes all duties listed below and other assignments as requested. CASA, Court Appointed Special Advocates, is a program of Greater Richmond SCAN.

Major Responsibilities (40 hours per week):

• Assist in screening of potential volunteer candidates.
• Assist in initial and in-service volunteer training as assigned.
• Supervise and support volunteers assigned throughout each case.
• Attend all ERO, PPO and five-day hearings as assigned by Program Director.
• Screen all cases referred to CASA and match to appropriate volunteers.
• Obtain all necessary paperwork to establish case files and close case files.
• Ensure adequate case coverage during absence of volunteer or during process of

• File all CASA reports in the clerk’s office within 72 hours of court hearing date.
• Maintain appropriate data on individual cases and the assigned volunteers.
• Maintain all records in CASA Manager in a timely manner.
• Provide administrative support in absence of, or as assigned by Program Director.
• Participate in public relations/community education efforts of CASA, as requested by the Volunteer Coordinator or Executive Director.
• Serve as a member of the Child Advocacy Center Multi Disciplinary Team.
• Attend conferences and workshops (as approved by Executive Director) to further develop professional skills and knowledge.
• Perform other duties and special projects as assigned.

Greater Richmond SCAN is an Equal Opportunity Employer. SCAN does not discriminate against race, color, religion, sex, gender identity, sexual orientation, national origin, age, or ability.

• Bachelor’s degree in related field (BSW preferred). 
• Excellent written and oral communications. 
• Knowledge of the child welfare and/or human services field and/or the Juvenile Court process. 
• Excellent interpersonal skills. 
• Case management experience helpful. 
• Experience working with volunteers preferred.