Jobs in 
Richmond, VA
 - made simple.
RVA Jobs is your home for work in Richmond, Henrico, Chesterfield, and more.
Family owned & operated
Richmond based
 
This listing is expired.
The listing logo for The Virginia Museum of Fine Arts (VMFA)
Security Associate Supervisor
The Virginia Museum of Fine Arts (VMFA)
Richmond, VA
Full time
ArtMuseumSecurityCustomer Service
Posted 497 day(s) ago


The Virginia Museum of Fine Arts (VMFA) is committed to fostering an inclusive and diverse employee community. We are currently seeking a composed and attentive individual to join our Security Services Department as a Security Associate Supervisor.


Position Responsibilities:

  • Facilitate communication between internal departments, contractors, visitors, and Security Services resources.
  • Monitor premises for activities requiring a security response.
  • Provide guidance and coordination to ensure cooperative completion of duties for all Security Associates.

Additional Duties Include:

  • Ensure Security Associates are informed of any policy or procedural changes.
  • Stay updated on VMFA exhibitions and security assignments.
  • Seek and document feedback from Security Associates for operational improvements.
  • Review and evaluate completed logs and forms.
  • Coordinate regular training for Security Associate operations.
  • Maintain Security Associate schedule.
  • Respond promptly to requests for assistance from various departments.
  • Apply mature judgment during highly stressful situations.
  • Maintain working knowledge of relevant software.
  • Stock and produce necessary forms, calendars, and maps.
  • Conduct research and compile information for emergencies.
  • Review departmental notifications about special events/contractor arrangements.
  • Comply with all instructions from supervisors and adhere to departmental policies.

Benefits and Perks:

  • Free coffee and special exhibition tickets.
  • Agency employee discounts for Best Café and Amuse restaurant.
  • Professional development opportunities and behind-the-scenes access to view art.
  • Commonwealth of Virginia (COV) employee benefits, including health plan, life insurance, retirement benefits, paid holidays, annual leave, and COV employee discounts.

Minimum Qualifications:

  • Knowledge of customer service principles, practices, and methods.
  • Familiarity with laws, rules, and regulations related to unarmed security officers.
  • Understanding of loss prevention programs.
  • Effective oral and written communication skills.
  • Ability to establish and maintain effective working relationships.
  • Proficiency in using various computer applications.
  • Leadership qualities to ensure successful achievement of department goals.
  • Mental alertness and attention to detail.
  • Physical abilities including hand-eye coordination, handling sensitive information, and remaining constantly alert.

Additional Considerations:

  • Knowledge of laws, rules, and regulations for unarmed and armed security officers.
  • Prior experience in security, law enforcement, military, or cultural institution security.
  • Previous public safety dispatcher experience.
  • Current registration from the Department of Criminal Justice Services.
Learn more at:https://vmfa.museum/

How to Apply