Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Description

**Preference will be given to internal employees or contractors, currently working with the city. **

This class provides, mentoring, advocacy, and case management to juvenile clients and their families. Incumbents provide direct services including identifying client needs and coordinating community resource as related to a U.S. DOJ grant focused on Youth Violence Prevention in the City of Richmond. As a member of the Youth Justice Team, the incumbent will provide a variety of individual and/or group supportive services that address both short-term and longterm client needs. Incumbents provide group facilitation, case management, screening, assessment, data gathering, and reporting through coordination with the courts or government programs. This program works closely with the courts, law enforcement agencies, public schools, and other community agencies.

Incumbents assigned to Youth Justice:

Determine if clients qualify for services
Administer needs assessment and make referrals to appropriate community resources
Manage active caseload of youth referred by the courts, school, and community agencies
Provide client/family engagement interventions
Coordinate vendor and community resources to address emergency and ongoing needs of families
Facilitate programming to include juvenile educational groups, orientation with parents/guardians; and Network with partnering agencies and organizations to facilitate community outreach.

As assigned, work may include: scheduling and conducting home visits; researching, compiling, and assembling information; preparing reports; assisting clients in keeping follow-up appointments; monitoring client educational and medical needs; ensuring clients understand treatment plans, goals, and preventative measures; assisting client with accomplishing program goals; attending informational meetings; collecting client information and maintaining records; and networking with other resources for referrals.

Some assignments may serve as essential employees in times of declared emergencies.

Duties include but are not limited to

TYPICAL CLASS ESSENTIAL DUTIES: These duties are a representative sample; position assignments may vary.

Schedules regular home visits to assist clients (e.g. strengthening parent-child relationships).
Counsels' families and individuals on medical and educational responsibilities; routinely makes medical and educational information available and refers families as needed to the appropriate medical or intervention specialist.
Develops family support plans with goals and assists clients in keeping follow up appointments, ensuring that clients understand program goals. Keeps clients regularly engaged through home centered visits and offering age-appropriate activities and resources.
Refers customers to other resources and services within the city and to outside agencies, as needed.
Educates participants about their rights and responsibilities.
Prepares records and monthly reports on service provisions.

Qualifications, Special Certifications and Licenses

MINIMUM TRAINING AND EXPERIENCE:

Associate's degree in human services, social services, or related field
Bachelor's degree in human services or social services preferred
Three years of human services or social casework paraprofessional experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS:

Valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire

KNOWLEDGE, SKILLS, AND ABILITIES:

TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

Laws and legal procedures
Human Services programs such as prevention and intervention
Enforcement of policies and procedures
Case management reporting techniques
Computer programs such as Microsoft Office Suite
Data collection and management
Conflict resolution
Active listening

Skills (some combination of the following):

Motivational interviewing
Strong customer service
Ability to work with diverse populations, including hard to serve and low-income communities
Excellent interpersonal, oral/written communication, and presentation skills
Using automated technology (e.g. Microsoft Office Suite) and maintaining case records

Abilities (some combination of the following):

Establish and maintain effective working relationships with a variety of individuals
Schedule and manage workloads to meet deadlines
Manage time effectively and prioritize tasks

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. While performing the essential duties of this job, the employee is regularly required to talk; hear; see; use hands, wrist, or fingers in a repetitive motion; and finger (pick, pinch, type or otherwise work primarily with fingers). The employee is occasionally required to walk; stand; reach extending hands and arms in any direction; lift; and push or pull. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

* Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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