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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

 

The City of Richmond Department of Justice Services is seeking highly qualified candidates for the position of Social Casework Coordinator (case manager) within the Richmond Day Reporting Center (RDRC). The RDRC is a community-based program supporting individuals impacted by the criminal legal system through preventative services, personal development, and recovery-centered programming. Our mission is to promote safety and wellness by providing pathways to healing, accountability, and connection to vital resources.

Social Casework Coordinators (Case Managers) are essential to this work, serving as direct service providers, facilitators, and advocates. They play a key role in empowering participants to build safer and healthier lives by addressing individual needs, coordinating care, and supporting progress through restorative, trauma-informed, and evidence-based practices. Through their efforts, Case Managers help reduce recidivism by promoting long-term behavior change, supporting accountability, and empowering individuals to successfully reintegrate into the community.

 

Duties include but are not limited to

 

• Conduct risk and needs assessments to inform individualized service planning
• Collaborate with participants to develop person-centered behavior change plans
• Facilitate cognitive behavioral and educational programming, including anger management, communication skills, decision making, grief, healthy relationships/interpersonal violence, trauma-informed and wellness.
• Provide ongoing case management, including regular check-ins, referrals, and connection to community-based resources (e.g., housing, employment, behavioral health)
• Document all services, referrals, and progress in the electronic case management system
• Administer drug/alcohol screenings as needed in a trauma-informed and non-punitive manner
• Prepare reports for court and communicate participant progress
• Apply harm reduction strategies and utilize restorative responses to non-compliance
• Foster a safe, respectful, and inclusive space for all participants

 

Qualifications, Special Certifications and Licenses

 

Minimum Training and Experience

• Associate’s degree in human services, social work, criminal justice, or related field
• Bachelor’s degree preferred
• Minimum of three years of experience providing direct services in a human services or behavioral health setting
• Equivalent combinations of education and experience may be considered

Knowledge, Skills, and Abilities

• Strong understanding of trauma-informed and person-centered approaches
• Knowledge of harm reduction principles and restorative justice practices
• Familiarity with evidence-based programming such as MRT, EPICS, or similar models
• Skilled in motivational interviewing, crisis response, group facilitation, and community resource navigation
• Effective communication, documentation, and interpersonal skills
• Ability to work independently and collaboratively in a multidisciplinary team setting
• Commitment to equity, inclusion, and serving marginalized populations with dignity

Certifications

• The selected candidate must be eligible and successfully obtain required VCIN certification.

 

Americans with Disabilities Act Requirements

 

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment. 

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. While performing the essential duties of this job, the employee is regularly required to talk; hear; see; use hands, wrist, or fingers in a repetitive motion; and finger (pick, pinch, type or otherwise work primarily with fingers). The employee is occasionally required to walk; stand; reach extending hands and arms in any direction; lift; and push or pull. In terms of the physical strength to perform the essential duties, this classification is considered to be sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.

* Internal use:  HR Generalist to review.

 

 

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

 

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