The City of Richmond Department of Information Technology is seeking qualified candidates for the role of IT Application, Management, and Security Specialist. This position plays a crucial role in the department and encompasses responsibilities related to network engineering, systems operations administration, and security.

Key Responsibilities:

• Provide advanced work as network engineers, systems engineers, or systems operations administrators.
• Act as designated subject matter experts.
• Perform project planning and support for multiple projects simultaneously.
• Advise customers on equipment purchases, coordinate with vendors, and implement services at new locations.
• Use monitoring and capacity planning tools to ensure network and system health.
• Security engineering responsibilities include monitoring and hunting for threats, analyzing risks and vulnerabilities, supporting offensive and defensive tools, and conducting compliance audits.
• May serve as lead workers, assigning work, and monitoring completion.
• Supervise paraprofessional and support level staff, including conducting performance evaluations and coordinating training.

Supervision Exercised/Received:

• Exercised: Typically supervises other employees.
• Received: Typically reports to a manager or director.

Qualifications, Special Certifications, and Licenses:

• Considerable knowledge in areas such as Ethernet, Cisco network, wireless network, IT architecture, telephony knowledge, and IT infrastructure library.
• Change management expertise.
• Proficiency in Microsoft Office Suite, electronic databases, and related software applications.
• Familiarity with various technologies in areas of focus (Anti-Virus, Vulnerability Management, etc.).
• Project management skills.

Demonstrated Skills:

• Administering various programs and applications.
• Advising customers on areas of focus.
• Analyzing, planning, installing, testing, tracking, implementing, documenting, fixing, and tuning software and hardware systems.
• Communicating with and supporting various internal and external departments.
• Designing, configuring, deploying, troubleshooting, administering, and maintaining systems and devices.
• Determining security requests' viability.
• Diagnosing, researching, and resolving issues.
• Ensuring accurate project and work documentation and processes.
• Patching and upgrading systems and software.
• Possessing strong scripting/automation skills such as Power Shell and Python.
• Processing purchase requests and resolving work orders, network outages, and network switch port moves.

Minimum Training and Experience:

• Bachelor's degree in computer science or a related field.
• Two years of journey-level professional systems and network engineering experience.
• Equivalent combination of training and experience may be considered.

Americans with Disabilities Act Requirements: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Physical Requirements and Working Environment:

• Ability to perform detailed work on multiple tasks with frequent interruptions and under time constraints.
• Physical requirements include regular finger, talk, and see; frequent balance, hear, grasp, and perform repetitive motions; and occasional climb, stoop, stand, reach, kneel, walk, crouch, push, pull, and lift.
• Considered sedentary, exerting up to 10 pounds of force occasionally, and a negligible amount of force frequently or constantly to move objects.